Privacy Policy

Updated: 04/21/2022

This privacy policy is intended to inform you about the use of your personal data by Periple Studio. We invite you to read it carefully.

1. Definitions

Application: the Tales Up application, available on the Apple App Store and Google Play Store.

Account: a personal space dedicated to the Member on the Application, which the Member accesses by registering and logging in to the Application. It allows the Member to access the Services. A Member may have only one Account.

Facebook Connect: feature that allows Members to use their Facebook account to sign in on the Application to simplify the registration process.

Periple Studio: SAS Périple Studio, a simplified joint stock company, registered with the RCS Clermont-Ferrand under number 894 383 553, and owner and sole operator of the Application and the brand Tales Up.

Member: person registered on the Application. 

Pseudonym: A pseudonym freely chosen by the user and used in the Application.

2. Data controller

The data collected are processed by the company SAS Périple Studio registered under number 894 383 553 at the RCS of Clermont-Ferrand, whose head office is located at 7 rue Viollet-le-Duc 63000 Clermont-Ferrand, France and represented by its President, Mr. Victor Jaffeux. 

Periple Studio attaches great importance to the protection of your personal data and the respect of your life privacy. This privacy policy (as well as our Cookies Policy and our Terms and Conditions Terms and Conditions Terms and Conditions of Use and any document referred to therein) aims to inform you of how we process personal data that you provide to us and that we collect in the course of your use of the Application and the Application and the Services. We encourage you to read this document carefully to understand our practices regarding the practices with respect to the processing of your personal data and to know your rights in this regard.

This Privacy Policy applies to all Services published by Periple Studio that you use (excluding services provided and operated by third parties, in which case, it is the privacy policy of those third parties that apply and not these provisions). 

3. Information We Collect

Periple Studio collects and processes personal data about you when you use the Tales Up Application or when you communicate with Periple Studio. This is information that you provide to us directly or data that we collect automatically. 

To ensure the readability of our privacy policy, here is first an overview of the data about you that is collected and processed by Periple Studio. Below this overview, you will find details overview details about each data collected. 

• Mandatory data:
  • Identification data
  • Email address
  • Username
  • Data related to your activity on the application
  • Technical data of the mobile or device
• Data necessary for certain purposes:
  • Data relating to requests addressed to the customer service of Periple Studio.
• Optional data:
  • Depending on the registration method chosen: First Name, Last Name.

3.1 Data you provide directly to us

When you use our Services, you transmit information to us, some of which may be able to identify you. With the exception of your username, this information is not visible to other Members and is not are therefore not accessible by other Members.

Periple Studio collects and processes data relating to your registration and data relating to your interactions with Tales Up.

3.1.1. Data relating to registration and Member profile

The information required for registration

This is the basic data required for registration to access the Services.

This data is retrieved by Periple Studio in different ways depending on the registration method you choose. 

If you choose to sign up with your Facebook or Google account, your data will be retrieved from from the latter to minimize formality. By clicking on the "Continue with Facebook/Google" button, you agree that they may share this data with us.

Otherwise, you have the possibility of registering via an e-mail address, in which case your data will be transmitted to Periple Studio directly by you.  These data are related to your identity. 

Depending on your mode of registration, certain information is mandatory in order to provide the Services. À failure to communicate them, Periple Studio will not be able to provide you with the Services offered by the Application and you will not be able to create an Account. In any case, your pseudo (public) and your e-mail address (private) are (private) are mandatory to register you on the Application. You then have the possibility to modify your username at any time.  When you sign up via Facebook, we must collect your first name. You can also authorize Facebook to transmit your last name, your date of birth, your gender, your email address to Périple Studio.

When you sign up via Google, we necessarily get your first name and email address. They may also pass on your last name to Periple Studio.

Your nickname is a free text box, Periple Studio does not encourage the Member to communicate data that may be characterized as sensitive to other Members or to Periple Studio via the Application. The following is defined as data sensitive data means the data legally qualified as "sensitive" under the General Regulation for the protection of the data ("RGPD"). This includes, in particular, data relating to racial or ethnic origin, political opinions political opinions, religious or philosophical beliefs or trade union membership, as well as health, education the sexual life or sexual orientation ("Sensitive Data"). If, despite everything, the Member wishes to communicate such data such data on his profile, this communication is deemed to have been "manifestly made public" by the Member concerned, within the meaning of the GDPR.

3.1.2. Data relating to interactions with Periple Studio

When you contact customer service and support, report a problem related to our Services, request assistance, exercise your rights on your personal data or when you participate in promotions, contests, surveys, give your experience of our Services, testimonies and answer our questionnaires, Periode Studio will collect questionnaires, Periple Studio will collect, as appropriate, the following personal data about you: 

• Data related to requests made to Tales Up customer service (private): date and time of the report or request, nature and reason for the report or request. By furthermore, proof of your identity may be requested in the context of exercising your rights to your personal data for security and confidentiality reasons.

These data are collected by Periple Studio when you send a request for assistance to our customer service, exercise your rights on your personal data, report a problem. This information is necessary to process a report or to respond to your requests.

• Data related to game and contest entries, testimonials and your satisfaction (private): participation, responses, satisfaction level, suggestions, testimonials.

These data are collected by Periple Studio when you participate in our games and contests, respond to our surveys and satisfaction questionnaires, deliver your testimonials. The data are mandatory if you wish participate in the games and contests organized by Periple Studio. Without this data, Periple Studio will not be able to you register you to the games or contests. On the other hand, the data relating to your testimonies and your satisfaction are optional.

3.2 Data We Collect Automatically

When you use our services and features, we collect information about your activity on the Application:

• Data about your activity(date of registration, dates of logins, interactions with the app, number of transactions, notifications received, notification preferences, etc.).

When you access the Services and use the Application and its features, information is collected and processed about how you use them. Most of this information collected by Periple Studio is necessary to provide the Services. Without this data, Periple Studio will not be able to provide the Services related to the Tales Up application.  This includes the date of registration, the dates of your connections, the type and number of interactions with application (such as stories you play, purchase, achievements and missions unlocked), with your accounts accounts connected to your Account or the number of transactions you have made (such as Ticket purchases, notifications notifications you have received and your notification preferences).

• Mobile or device technical data (IP address, mobile ID, app version, version and model of the phone, advertising ID...) (private)

We collect information from and about the devices and equipment you use to access our Services such as server logs that may include, but are not limited to, information such as IP, application version, device version and model, mobile or device ID, language operating system, application crashes, advertising identifiers. This data can be collected using cookies or other tracers: for more information, we invite you to go to the Charter for the use of cookies. 

Transaction Data: Periple Studio does not collect or process any banking data. The App Store and the Google Play Store have chosen not to share certain data with the applications mobile applications among which is the data related to transactions. This data is exclusively collected and processed by these platforms processed by these platforms, without the will of Periode Studio can not change this method of payment. The only information exchanged between Periple Studio and the Apple App Store or the Google Play Store concern technical data that does not allow you to be identified (for example, a transaction number) in order to validate transactions. Periode Studio will therefore keep your purchase and subscription history but will not retain any information related to payment methods.

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4. How we use your data

4.1 Provision of services and features in accordance with our terms of use

• Creating and managing your Account as a Member:
  • Creating your profile.
  • Registration, unsubscription
  • Manage your settings and preferences.
  • Management of access to the Services offered by Periple Studio.
• Management of purchases and paid Services subscribed (Tickets, etc.)
• Sending informational messages related to the Services or your interactions with the Application (notifications).

Legal basis: contract performance. The data collected by Periple Studio is necessary for the proper functioning of the Application and the provision of the Services which are proposed to the Members under the contract of service which binds us (General Conditions of use).

4.2 Provide relevant offers and content (marketing and advertising).

• Sending marketing or advertising messages or content: 
  • Sending the Tales Up editorial newsletter by email. The sending of the newsletter ceases when this has not been opened by Members for more than one year.
  • Distribution of marketing and advertising content on the offers and services of Periple Studio on the application and by emails.
  • Offering Members offers and/or promotions on the services of Periple Studio.

Legal basis: legitimate interest. These treatments are based on the legitimate interest of Periple Studio to share its offers with you. Concerning the newsletter, you can oppose at any time to receive emails from Periple Studio by clicking on the link "unsubscribe" provided for this purpose in the emails you receive.

• Conducting marketing and advertising operations outside the application: we conduct operations marketing and advertising outside of the Periple Studio app on third-party sites, social networks and third-party applications. When you are already a Member of the Tales Up Application, we may share your email address with these networks in order to exclude you from our Marketing campaigns. These information is transmitted with a "hash" function. This sharing may also allow Periple Studio to broadcast campaigns to profiles similar to yours and that could be interested in our Services. The existence of your profile will never be disclosed to these similar profiles. The social networks that may receive your data for this purpose are Instagram, Facebook, Google, Linkedin.

Legal basis: legitimate interest This processing is based on the legitimate interest of Periple Studio to exclude you from its promotional content on the social networks and to publicize its service on third-party sites to non-Members. You can oppose to the sharing of data with these social networks by contacting us (see section 11. Contact) or directly in the application by going to "About" and then "Manage my choices". By opting out of this sharing we will no longer be able to be able to exclude you from our advertisements on these networks.

4.4 Improving and optimizing our services and our knowledge about your use of them

• Improving and optimizing Tales Up's services, knowledge of its Members and how in which the Services are used:
  • Statistical studies.
  • Satisfaction survey.
  • Analyses of the use of the Application and Services by Members.
  • Understanding how our Application and features are used.
  • To improve the Application, our offerings and functionality
  • Understand your needs

Legal basis: legitimate interest  This processing is based on the legitimate interest of Periple Studio to improve and optimize its services, to know its users and how its services are used. 

4.5 Ensuring the security of your personal data

• Detect or prevent security breaches of the Services by identifying and analyzing fraudulent behavior.

Legal basis: legitimate interest.  This processing is based on the legitimate interest of Periple Studio to ensure the security of its application and the data it processes. You can object to this use at any time by contacting us (see section 11. Contact). However, Periple Studio may continue to implement the processing if it justifies legitimate and compelling reasons. legitimate and compelling reasons.

4.6 Prevent and fight against illegal or unauthorized activities (violation of the conditions of use), Ensure Member confidence and comply with legal requirements.

• Managing unwanted behavior and warning, suspending, blocking or deleting the Account of the Member.
• Management of requests to exercise rights of Members on their data. 

4.7. Provide technical assistance and support to Members.

• Respond to requests for assistance made by Members in using the Application.

Legal basis: legitimate interest This processing is based on the legitimate interest of Periple Studio to allow its Members to use in good technical and operational conditions, the Application. 

5. Cookies and tracers

Cookies may be used on our showcase website for technical purposes, for advertising purposes and for audience measurement purposes. On the Application, cookies and tracers may be used for technical and audience technical and audience measurement purposes. To learn more, see our Cookies Policy. 

6. How is your data shared?

Only certain employees of the Customer Service and authorized managers of Periple Studio process the Members' personal data for the purposes described above. These employees and authorized officials only have access only to the data which are necessary to them within the framework of their functions.

Authenticated and trusted service providers and partners may also access and/or process the personal data of Members on behalf of Periple Studio in compliance with the Policy of Privacy Policy and who guarantee the security and confidentiality of Members' personal data. These providers us help us to operate and improve our Services, in particular concerning:

• our subcontractors for our infrastructure and data hosting;
• our analytics software providers;
• our technical service providers for the use of the Application and/or the proper functioning of the Application;
• our customer service for the provision of necessary assistance to Members and the management of reports ; 
• our Marketing partners to send relevant offers, messages and content to Tales Members Up and
• non-Members of Tales Up.  

In connection with off-application marketing and advertising to non-Members, your data will be likely to be transmitted to partner social networks to exclude you from our campaigns, unless opposition from you.

 

In addition, at the request of state agencies, including judicial authorities, and to comply with any judicial or legal request Periple Studio may transmit the personal data of its Members. 

Finally, we can be brought to transmit your data within the framework of company operations such as in particular without this list being exhaustive, restructuring, change of control, merger, acquisition, transfer, dissolution.

 

7. Transfer of data outside the EU

   

Members' personal data processed in connection with the use of the Application is hosted in European Union.

 

However, the personal data of the Members are transmitted to subcontractors of Periple Studio located outside the European Union, for advertising, marketing and audience measurement and analysis. 

 

Data transfers outside the European Union may be made to countries for which there is no adequacy decision issued by the European Commission regarding personal data protection. Periple Studio guarantees that such transfers are made under conditions that ensure the confidentiality and the security of the data and an adequate level of protection in compliance with the regulations in force. In indeed, these transfers are governed by standard contractual clauses of the European Commission. To obtain a copy of these you can contact our Data Protection Officer at the following address referent.donnees@talesup.io.

 

8. How to exercise your rights regarding your data

 

Your rights

In accordance with Law No. 78-17 of January 6, 1978, known as the Data Protection Act and the RGPD, each Member has a right of access, rectification and, if necessary, a right to portability and deletion on his personal data, as well as the right to object to the processing or to its limitation and the right to define directives relating to the fate of his personal data after his death. Concerned about the concerns of its Members, Periple Studio undertakes to respect the protection of personal data and to treat these requests as soon as possible. delays. 

 

How to exercise them

The Member may exercise his rights, subject to proving his identity, by sending an email to support@talesup.io, by exercising their rights directly from the Application, or by sending a letter to the following postal address : à attention of the Referent to the data protection, Périple Studio - 7 rue Viollet-le-Duc 63000 Clermont-Ferrand - France. For reasons of confidentiality, in case of doubt on the identity of the applicant, a proof of identity can be requested.

 

For any other claim, the Member may make a request to the national control authority authority authority for data protection.

 

Rights Details

• The right of access authorizes the Member to question Periple Studio in order to obtain the communication of data about him concerning him in an accessible form in the terms and conditions of the article 15 of the RGPD. Your right of access must not not affect the privacy of third parties, that is why you will have access only to your personal data and not personal data and not to not to those of third parties.
• The right of rectification confers on the Member the right to demand from Periple Studio that the data be rectified, completed, updated or deleted updated or erased the personal data concerning him, which are inaccurate, incomplete equivocal, or whose use, the communication or the conservation is forbidden in the terms and conditions of Article 16 of the RGPD. You can modify or rectify certain data directly from the Application. When you have registered via Facebook Connect, to change your first name, go to your Facebook page and update the "About - General and Contact Information" section of your profile.
• The right to portability entitles the Member to receive the personal data that he or she has provided to Periple Studio, in a structured, commonly used and machine-readable format and to transmit it to another controller, on the basis of the article 20 of the RGPD. 
• The right to object gives the Member the right to object, at no cost and at his or her discretion, to that its be used by Periple Studio for prospecting purposes, including commercial and treatments based on on the legitimate interest of Periple Studio, on the basis of the article 38 of the Data-processing law and Liberties and of Article 21 of the RGPD. For processing based on the legitimate interest, Periple Studio retains the possibility of justify legitimate and compelling reasons to continue the treatment. 
• The right to erasure gives the Member the right to demand the erasure without charge in a discretionary way of the data communicated to Periple Studio, within the limits of the rights based on Article 17 of the GDPR. We inform you inform you that all of your data will be deleted from the Periple Studio application. However, Periple Studio, as a host, has the legal obligation to keep your personal data for one year under Article 6-II) of the law n°2004-575 of June 21, 2004 for confidence in the digital economy. They will be definitively deleted at the the expiration of the one-year period.
• The right to limitation gives the Member the right to temporarily freeze the use of certain data by Period Studio under the conditions of Article 18 of the GDPR.
• The right for the Member to define its directives relating to the conservation, the erasure and the communication of his personal data after his death in accordance with Article 85 of the Data Protection Act. Liberties.

 

These rights can only be exercised within the limits of the means of Periple Studio in the context of the use of Facebook, Google to connect to the Application. Part of the data has been communicated to Periple Studio via Facebook or Google and therefore can not be rectified without the cooperation of Facebook or Google.

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9. How long do we keep your data

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Periple Studio has set up a process to automatically delete your account and your personal data in accordance with the retention periods defined below. When certain data must be kept for for statistical purposes beyond these durations, these data are anonymized in an irreversible way so that it is not is no longer possible to identify you.

 

Periple Studio retains Member data for as long as is necessary for the use of the Member that is:

 

• For the duration of the Member's registration increased by one year. After one year of inactivity on an Account, it will be deleted and the Member's data will be retained for one more year, before being permanently destroyed or irreversibly anonymized. An account is considered inactive when the Member's Application has not established contact with contact with the servers of Periple Studio; and the Member has not used the Application. In any case, an case, a Member who has made purchases in the application is not considered inactive. It is advisable to reminded that Periode Studio, in accordance with its status as a host, is bound by a legal obligation to keep certain data of a personal nature personal character of the Members during a duration of one year on the basis of the article 6, II of the law for the confidence in the digital economy of June 21, 2004.
• When a Member is banned, his/her account will become inactive. The information of the banned account is kept for one year in an active database for comparison with information provided during new registrations on the the Application and to prevent, as far as possible, any re-registration of a banned user. At the end of this this personal data is archived and kept for a further year before being permanently deleted. permanently irreversibly deleted or anonymized.
• When the Member deletes his or her Account or requests its deletion from customer service, the Account is deleted from the Application.
• Some of the Member's data, such as email address, will be retained for prospecting or Marketing purposes (see Article 4.3.) or for analysis purposes to improve and optimize the service (see Article 4.4) for 1 year after 1 year of inactivity of the Account. In case of deletion of the Account by the Member, the data will not be not used for prospecting or marketing purposes.

  

Periple Studio undertakes to provide the best efforts and all the means in its possession to guarantee the security optimal security of the stored data. It is nevertheless up to the Member to take the appropriate measures to protect its data.

   

10. Contact

 

For any questions regarding this Privacy Policy or for any requests related to your data Personal Data, you may contact us:

• By sending an email to our contact at the contact email address support@talesup.io.
• By sending an email to the Data Protection Referent referent.donnees@talesup.io.
• By mail to the following postal address: for the attention of the Data Protection Referent, Périple Studio - 7 rue Viollet-le-Duc 63000 Clermont-Ferrand - France.